Cross Border
Price and performance managed customs clearance and last mile solutions for e-commerce logistics consolidators and aggregators.
Plug in once.
A virtual carrier network in 40+ markets.
Instead of spending months building lanes and integrating partners, activate a virtual carrier network via RSA—instant access to trade routes with continuous carrier optimisation.
What you get
RSA orchestrates 40+ vendors behind the scenes.
To you, it's one seamless network.
Your best people needhelpto do the most valuable work
Doesn't scale
Reps burn out trying to stay on top of hundreds of calls, texts and emails
Wasted brainpower
Brainpower is wasted copying, pasting, and chasing info between tools that don't talk
Tribal knowledge
Tribal knowledge is stuck in your teams' heads, which makes it hard to scale
Hidden data
Your most valuable data is locked up in emails and phone calls you can't see
AI that adapts to you.Not the other way around.
Why AI Transformations Fail
- Forces businesses to abandon existing tools and processes
- Requires massive training and change management
- Disrupts proven workflows that already work
- Creates resistance and adoption challenges
Our AI Translation Approach
- AI works behind the scenes as a translation layer
- Keep your existing processes, tools, and workflows
- Seamless integration with current systems
- Zero disruption, maximum enhancement
AI Translation Layer
Your Existing Business
Processes, Tools, Workflows
AI Translation Layer
Behind the Scenes Enhancement
Enhanced Results
Same Process, Better Outcomes
Your team keeps doing what they do best, while AI makes everything work better behind the scenes.
See How It WorksTools that workbehind the scenes
Each product integrates with your existing systems. No disruption, just enhancement.
XB ClearanceFlow
When Customs Brokers Want to Focus on Business, Not IT Systems
A successful customs brokerage firm handling 10,000+ shipments monthly across US, EU, and UK markets wants to concentrate on their core expertise - customs clearance and client relationships. They need best in class IT and APIs for multi jurisdiction compliance, but don't want to build complex IT systems or change their proven processes.
XB ClearanceFlow provides AI translation that connects to their existing workflows while delivering best in class APIs and compliance automation. Brokers keep their processes, we handle the IT complexity behind the scenes.
Brokers focus 100% on client service and customs expertise, while gaining advanced IT capabilities. Processing efficiency increased by 75%, compliance errors eliminated, enabling 3x business growth without IT overhead.
XB TrackingBridge
When Clients Lose Track of Critical Shipments
A Fortune 500 company ships high-value electronics from Asia to North America, but their tracking system shows "In Transit" for weeks with no updates. Customer service receives hundreds of calls daily asking "Where is my shipment?" while shipments sit in linehaul networks invisible to traditional tracking APIs.
XB TrackingBridge translates existing carrier data and fills visibility gaps by providing real time linehaul tracking, cross carrier status normalization, and predictive location updates even when carriers don't provide them.
Customer service calls reduced by 80%, "lost" shipment inquiries dropped from 15% to 2%, clients now see complete journey visibility including previously invisible linehaul segments.
XB Alfred
When Communication Workflows Break Down
A multinational logistics company receives thousands of emails daily with unstructured requests for rates, status updates, and invoices. Each email has different attachment formats (PDFs, Excel sheets, CSV files), varying terminology across regions, and nuanced context that typical workflow systems can't understand. Manual processing creates bottlenecks and errors.
XB Alfred understands logistics-specific language, processes diverse attachment formats, extracts structured data from unstructured emails, and automatically routes requests to the right teams with proper context and urgency levels.
Communication efficiency increased by 300%, response times reduced to under 5 minutes, client satisfaction improved by 40%.
XB AddressIQ
When Global Address Data Quality Impacts Operations
A B2B logistics platform serving clients across 37 countries faces 20% address validation failures, causing delivery delays and customer service issues.
XB AddressIQ provides advanced address normalization and validation, integrating with existing ERP and WMS systems for seamless data quality management.
Address accuracy improved to 98.5%, delivery success rate increased by 25%, client retention improved by 35%.
XB Shiprate
When Rate Cards Become Unmanageable
A logistics company manages rate cards across dozens of carriers, each with different formats - Excel spreadsheets, PDFs, CSV files, proprietary systems. Rate cards have inconsistent structures, missing data, overlapping rules, and frequent updates. Sales teams spend hours cross-referencing multiple spreadsheets, manually calculating multi-leg shipments, applying volume discounts, and handling special service fees. The process is error-prone, with quotes often taking days to generate, and pricing inconsistencies causing customer confusion and lost deals.
XB Shiprate consolidates all rate cards into a unified system, normalizes different formats and structures, and provides a simple interface for generating accurate quotes. It handles complex rate card logic automatically - finding the right rates across lanes, applying correct surcharges, calculating multi-leg shipments, and applying volume discounts consistently.
Sales teams can generate quotes in minutes instead of hours, rate card updates are centralized and consistent, pricing errors reduced by 95%, enabling faster response times and improved customer satisfaction.
XB Freight
When Freight Forwarding Needs a Single Source of Truth
A freight forwarder juggles quotes across air, ocean, and ground, with bookings, milestones, and documents scattered across email threads, carrier portals, and spreadsheets. Ops teams chase status updates, sales teams re-quote the same lanes, and customers never quite know where their cargo is.
XB Freight consolidates multi-modal quoting, booking, document management, and milestone tracking into one platform. It connects to GSA or Airline/Shipping Lines so every quote has a live record — no more switching between tabs or inboxes to answer "where is my quote and what's the best spot rate?"
Quote turnaround cut from hours to minutes, bookings and documents live in one place, and customers get self-serve visibility from pickup to final delivery — air, ocean, and ground.
XB Click
When Routing Every Parcel Means Balancing Cost and Constraints
Every parcel has to land on the right carrier — but "right" depends on destination, weight, service type, customer, and SLA, and on live cost across a stack of vendor rate cards and lane economics. Hard-coding those decisions or making them by hand doesn't scale, and rebuilding the engine that already moves every shipment is months of risk no one wants to take on.
XB Click is the parcel routing engine that sits on top of your existing systems instead of replacing them. It routes by conditions — destination, weight, service type, customer, SLA — and by cost — vendor rate cards, lane economics, dynamic per-shipment selection. Every other product in the suite, from XB Shiprate to XB ClearanceFlow, plugs into Click.
Every parcel routes to the best carrier by condition and cost automatically. New routing rules and rate cards go live without an engine rewrite, and the whole product suite runs through one routing core.