Origin–Destination Handover
Pre-Alert Agent
Missing paperwork is found mid-flight — when one email fixes it — not on the warehouse floor when storage and customs queues start. The agent reads every origin-agent pre-alert, builds the destination file, and reconciles the document set before touchdown.
- Freight forwarder
- Consolidator
- Destination agent
- Import operations
- From pre-alert arriving to a shipment file existing
Under 5 min
From pre-alert arriving to a shipment file existing
Against a mailbox worked in arrival order during one region’s office hours
- Increase in communication throughput on the same team
3x
Increase in communication throughput on the same team
The same desk handling thousands of daily partner emails manually
- When a missing document is raised with the origin agent
Before arrival
When a missing document is raised with the origin agent
Against discovering it when the freight is already on the ground accruing storage
What it does
- Pre-Alerts Read in Any Partner Format
- Shipment Identity Resolved From the Waybill Chain
- House-Level Detail Extracted, Not Just Headers
- Manifest Reconciled Against the Documents Behind It
- Missing Documents Chased Before Arrival
- Escalation Weighted by Time to Touchdown
Runs on XB Alfred
Works with Clearance Agent, Address Validation Agent and Tracking Agent.
See the Pre-Alert Agent on your own data
Tell us your lanes and volumes. We will run it against a sample of your real files.